How does pricing work?
Last updated: February 27, 2026
Our pricing is Pay-As-You-Go. For pre-recorded audio, pricing is based on the duration of the audio file submitted and the features used in the request. For streaming audio, pricing is based on the duration of the streaming session. For LLM Gateway, pricing is based on the size of input and output tokens and the model used.
You can find the breakdown of all our pricing information on our Pricing page!
Pricing Structure (pre-recorded audio)
We charge based on the actual duration of your audio/video files in seconds
Rates are listed per hour for simplicity, but we pro-rate to the exact second for billing purposes
Additional features (like Entity Detection) are also charged at their respective hourly rates, pro-rated to the exact second
Pricing Structure (streaming audio)
We charge based on the duration of the created session
Streaming Session Best Practices
Sessions must be properly closed by sending a session termination message to end billing
If a session is not closed properly, it will automatically close after 3 hours and you will be charged for the full 3-hour duration
Always ensure you send the correct session terminate message to avoid unexpected charges
Account Balance Management
Monitor your account balance on the Billing page of the account dashboard to avoid service interruptions
Enable autopay to automatically add funds when your balance drops below a set threshold
End of Month billing is available for enterprise customers who prefer monthly invoicing
Critical Warning: If your account balance becomes negative, API requests will return an error until you add more credits to your account. Improperly closed streaming sessions are a common cause of unexpected charges that lead to negative balances.
Credit System
Add credits to your account balance
Credits are deducted only after successful transcription completion
Failed transcripts are not charged
We don't offer unlimited usage plans or monthly subscriptions - we only charge you for what you use.